Business Analyst Leadership

Popis kurzu

Určeno pro

• This course is intended for business analysts and related professionals such as Project Managers, QA Managers, Project Customers, Technical Leads, Systems Engineers or anyone with a substantive role in the success of projects
• By successfully completing this course, the participant earns 32 educational contact hours or CDUs which may be applied to meet IIBA® requirements for initial or continuing certification
• By successfully completing this course, the participant earns 28 educational contact hours or PDUs which may be applied to meet PMI® requirements for initial or continuing certification

Obsah kurzu

Learn how to:

• Apply proven facilitation techniques in requirements gathering meetings.
• Explain stages and pitfalls in the project life cycle team development.
• Effectively mange the conflict inherent in all projects.
• Identify barriers to customer project involvement and ways to overcome them.
• Discover ways to communicate when discussing unclear user needs.
• Perform collaborative analysis that engages customer ownership.
• Create a stakeholder analysis that identifies ownership and risk.
• Elicit requirements from users that are resistant to change.
• Evaluate and select the most appropriate method to present both quantitative and qualitative results in a form appropriate to various stakeholders.

Předpoklady

• A comprehensive introductory business analysis course such as Principles of Business Analysis (HE551S)

Studijní materiály

Návaznosti

• Advanced Business Analysis topics such as Meetings Toolbox for Business Analysts (HE554S)