TRÉNINKY V ANGLIČTINĚ

SUCCESSFULL COMPANY REPRESENTATIVE

To be a successfull Company Representative, you need more than just being able to speak and dress well, although these are important aspects of the job. A real professional has far more important skills and knowledge, without which it is almost impossible to get to the top.

Contents:

• Proffessional self-presentation
• Getting the image, how to impress others
• First impression, usefull contacts
• The secret of proper dressing
• Techniques of admiration, a pleasant person
• The skill of listening
• The client is always right

PROFESSIONAL SALES EXECUTIVE

Contents:

• What is selling, how to draw attention
• Probing for information, establishing the problem
• Benefits to a customer, proofs
• Interest, pre-closing
• Objections, motivation, the role of the price
• Enthusiastic attitude, closing the sale
• Handling objections

SUCCESSFULL PRESENTATION

Your goods may be the best, but unless you can present them well, you will have a problem selling them. Effective presentation is first of all about communicating between two or more people, with certain rules and regularities. A recording of your presentation, with a consequent analysis of the video, is included in this course.

Contents:

• Preparing a presentation, including technical aspects
• Psychological preparation of the presenter
• Types of listeners, audience analysis
• Verbal preparation, working with your voice
• Primary thinking style
• Non-verbal communication
• Motivating customers, feedback
• Handling objections, including negative ones

TELEPHONE SKILLS AND TELEMARKETING

As it has become mobile, the telephone plays a much more important role, not just in general communication, but also in business.

Example of contents:

• Rules of successful telephoning
• Communication with a potentional client
• Active and passive telemarketing

Introduction to a new skill - presented in Czech language Teaching and discussing related vocabulary and usefull phrases, including their use in the correct manner - approx. 45 minutes Skill training with communication in English Feedback by the Czech trainer on the presentation style Feedback by a Native speaker/ English teacher on the language used during the presentation.